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Know Your Customer (KYC)
Statement of Policy

At Downtown Spirits, we take pride in being the world's first checkout-free wine and spirits retail store, offering you a seamless and innovative shopping experience. Our commitment to ethical operations and responsible alcohol retailing drives us to implement a robust Know Your Customer (KYC) policy. This policy is essential for several reasons:

1. Ethical Alcohol Retailing:
Downtown Spirits recognizes the significance of alcohol as a controlled substance. As responsible purveyors of wine and spirits, we hold ourselves to the highest ethical standards. Our KYC policy ensures that we maintain the utmost transparency and accountability in serving our valued customers.

2. Participation in the Responsible Vendor Program:
We are proud to be active participants in the Responsible Vendor Program as administered by the Washington State Liquor and Cannabis Board. This program underscores our dedication to promoting safe and responsible alcohol consumption within our community. Our KYC policy aligns seamlessly with this initiative, fostering a culture of responsible retailing and consumption.

Implementation Through Membership:
Our KYC policy is effectively operationalized through our monthly or annual membership plans. These plans not only provide you with a superior shopping experience but also enable us to uphold our ethical obligations:

- Monthly Membership: For a small monthly fee, you gain access to our checkout-free shopping experience. This plan allows us to better understand your preferences and ensure your shopping safety.

- Annual Membership: Our annual membership further enriches your experience by granting you exclusive benefits, while also reinforcing our commitment to responsible retailing.

Empowering a Better Shopping Experience:
The paramount benefit of our KYC policy is the significant enhancement it brings to your shopping journey. By knowing our customers better, we can tailor our offerings to your preferences, ensuring you discover products that truly resonate with you. Moreover, this policy empowers us to provide you with a shopping environment that aligns with your individual needs and ensures responsible consumption.

At Downtown Spirits, we believe that a more personalized, ethical, and responsible approach to retailing is the key to a fulfilling shopping experience. Our KYC policy stands as a testament to our dedication to your well-being and satisfaction.

Thank you for choosing Downtown Spirits. We look forward to serving you responsibly and delivering a shopping experience that goes beyond your expectations.

Sincerely,

Marques Warren
President & CEO
Downtown Spirits